PLUVIO

our covid-19 response

WE ARE CURRENTLY FINALIZING OUR COVID-19 SAFETY PLANS FOR THE RESTAURANT + THE ROOMS.

IN THE MEANTIME, PLEASE FEEL FREE TO CONTACT US DIRECTLY FOR MORE DETAILS. 

PLEASE CHECK BACK HERE SOON FOR OUR FULL PLANS.

OUR RESPONSE SO FAR:

On March 18th Pluvio restaurant + rooms closed indefinitely to help slow the spread of covid-19. We appreciate the efforts made by our team, our community and our guests to flatten the curve.

We would like to assure you that we take the safety of our team and our guests very seriously and have spent a lot of time putting protective measures in place to best protect against the spread of covid-19.

 

PLUVIO RESTAURANT

  • reduced the number of tables in our restaurant to accommodate 18 guests at one time instead of 36, which allows adequate space for physical distancing

  • added physical plexiglass barriers at the bar and kitchen counter

  • limited the number of reservations at one time and asked guests to arrive on time to minimize contact between guests

  • maintained our very high existing standards of cleanliness and sanitation, with increased cleaning and disinfection protocols

  • implementing daily health checks with our team to ensure everyone is fit for work and will ensure sick leave is taken if not

  • adapted service procedures to minimize contact between our team and our guests, whilst still offering personal and attentive service

  • ensured our team have access to PPE, hand wash stations and hand sanitizer

  • identified high traffic and increased risk areas and put measures in place to manage those risks

 

PLUVIO ROOMS

  • ensured physical distancing is maintained with separate, outside entry to each room 

  • implemented contactless check-in and welcome procedures

  • maintained our very high existing standards of cleanliness and sanitation, with increased cleaning and disinfection protocols that meet or exceed those recommended by the BC CDC (including steam cleaning carpets and soft furnishings and full disinfection between guests

  • conducted a chemical and cleaning supplies audit to ensure the best products are being used

  • removed items from guest rooms that cannot be disinfected between uses (our monster friends are still available for adoption, but now live in the office)

  • adapted service procedures to ensure that our team do not enter guest rooms during guest stays (therefore housekeeping services are not provided during the stay however fresh linens, amenity refills + garbage removal can be provided contactlessly)

  • maintained contactless breakfast delivery procedures

  • implementing daily health checks with our team to ensure everyone is fit for work and will ensure sick leave is taken if not

  • ensured our team have access to PPE, hand wash stations and hand sanitizer

 

As well as those noted above, we have taken many more additional steps to protect the health and safety of our team and ours guests, whilst still offering a unique and memorable experience.

Restaurant Hours

Daily

Reservations 5:00pm - 9:00pm *

*Subject to event or special occasion closures

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1714 Peninsula Road, 

PO Box 43, 

Ucluelet, BC, V0R 3A0

dine@pluvio.ca // stay@pluvio.ca

250-726-7001