PLUVIO

our covid-19 response

COVID-19 SAFETY PLAN SUMMARY

 

As BC enters Step 3 of the restart plan on July 1st, 2021, we will be gradually adapting our current covid-19 protocols based on the current recommendations and guidelines. At this time, we do not intend to increase the capacity of our restaurant or remove the physical barriers in place, and we will continue to maintain the high standards of cleaning and sanitation that we have in place in both the restaurant and the rooms. We ask that you be patient with our team whilst we make these adjustments and please let us know if you feel uncomfortable at any time.

 

PLUVIO RESTAURANT

 

  • reduced the number of tables in our restaurant to accommodate 18 guests inside at one time instead of 36, which allows adequate space for physical distancing

  • added physical plexiglass barriers at the bar and kitchen counter

  • limited the number of reservations at one time and asked guests to arrive on time to minimize contact between guests

  • maintained our existing very high standards of cleanliness and sanitation, with increased cleaning and disinfection protocols

  • implementing daily health checks with our team to ensure everyone is fit for work and will ensure sick leave is taken if not

  • ensured our team have access to PPE, hand wash stations and hand sanitizer

  • identified high traffic and increased risk areas and put measures in place to manage those risks

  • maintained airflow through the restaurant with open wall vents + high level extraction fan

  • following any additional requirements as updated by the Provincial Health Officer

 

PLUVIO ROOMS

  • ensured physical distancing is maintained with separate, outside entry to each room

  • maintained our  existing very high standards of cleanliness and sanitation, with increased cleaning and disinfection protocols

  • removed items from guest rooms that cannot be disinfected between uses or put 'quarantine' procedures in place for those items

  • adapted service procedures to ensure that our team do not enter guest rooms during guest stays (therefore housekeeping services are not provided during the stay however fresh linens, amenity refills + garbage removal can be provided contactlessly)

  • maintained contactless breakfast delivery procedures

  • implementing daily health checks with our team to ensure everyone is fit for work and will ensure sick leave is taken if not

  • ensured our team have access to PPE, hand wash stations and hand sanitizer

 

As well as those noted above, we have taken many more additional steps to protect the health and safety of our team and ours guests, whilst still offering a unique and memorable experience.